1. Introduction
This Privacy Policy describes how RNSINONE PRIVATE LIMITED ("RNSINONE Groups", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit rnsinone.com or use our services. We are committed to protecting your privacy and handling your data in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide when you interact with us through our website. This includes:
- Name — when you fill out the contact form
- Email address — to respond to your inquiries
- Phone number — for follow-up communication regarding your inquiry
- Message details — the content of your inquiry or request
- Company information — if provided in the context of a business inquiry
We do not collect sensitive personal data such as Aadhaar numbers, financial account details, or health records through our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your inquiries and providing requested information
- Providing and delivering our services to clients
- Sending relevant updates or communications related to your inquiry
- Improving our website, services, and user experience
- Complying with legal obligations and protecting our rights
We do not use your personal information for unsolicited marketing communications. We only contact you in response to your inquiries or as part of an active service engagement.
4. Legal Basis for Processing
We process your personal data under the following lawful bases, as outlined in the DPDP Act, 2023:
- Consent — You have voluntarily provided your personal information through our contact form, indicating your consent to be contacted by us.
- Contractual necessity — For clients engaged in a service agreement, we process personal data necessary to fulfill our contractual obligations.
- Legal compliance — We may process data to comply with applicable laws and regulations.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. Specifically:
- Inquiry data: Retained for up to 12 months after your last interaction unless you request deletion sooner.
- Client data: Retained for the duration of the service engagement plus a reasonable period thereafter for record-keeping.
- You may request deletion of your data at any time, subject to legal retention obligations.
6. Your Rights
Under the DPDP Act, 2023 and applicable data protection laws, you have the following rights regarding your personal data:
- Access — You may request a copy of the personal data we hold about you.
- Correction — You may request that we correct any inaccurate or incomplete personal data.
- Erasure — You may request that we delete your personal data, subject to legal retention obligations.
- Withdrawal of consent — You may withdraw your consent to data processing at any time.
- Grievance redressal — You may file a complaint with our Grievance Officer if you believe your data rights have been violated.
To exercise any of these rights, please contact us at business@rnsinone.com.
7. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share your information with the following categories of recipients, under appropriate data protection agreements:
- Service providers who assist us in delivering our services (e.g., hosting, email infrastructure), under contractual obligations to protect your data.
- Legal or regulatory authorities, where required by law or to protect our rights and interests.
All service providers we engage are bound by agreements that require them to protect your data in accordance with applicable laws.
8. Data Security
We implement reasonable and appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission (HTTPS), access controls, and regular security reviews. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
9. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us at business@rnsinone.com, and we will take steps to delete such information.
10. International Data Transfers
Your data is primarily stored and processed in India. Where we use service providers whose infrastructure is located outside India, we ensure that appropriate safeguards are in place, including standard contractual clauses and compliance with the DPDP Act, 2023 requirements for cross-border data transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Effective Date" and "Last Reviewed" dates at the top of this page whenever we make changes. We encourage you to review this policy periodically. Significant changes will be communicated through our website or via email where applicable.
12. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: business@rnsinone.com
Phone: +91 6363656115
Address: 119, Near Vigneshwara College, Shanivarasanthe, Kodagu, Somvarpet, Karnataka - 571235